Mohd Suhail (hereinafter referred to as the “Company”) guides users through the procedures and standards for handling personal information in accordance with Article 30 of the 「Personal Information Protection Act」 so that users can safely use the homepage and mobile game service and promptly resolves related grievances. We establish and disclose the following personal information processing policy in order to process it smoothly.

This privacy policy may change due to changes in related laws and guidelines or changes in the company's internal policies.

Article 1 [Items of personal information collected and used]

1. For user identification, personal information may be collected as follows.

- [Required] Member information: external platform ID (Google, Apple, ONE Store, Microsoft Store, Facebook and etc.), domestic and foreign information

2. When using game and portal services, comply with relevant laws, protect accounts and items, prevent fraudulent users, and provide stable service. The following information can be automatically collected and generated for provision, etc.

- [Required] When installing and using the game: nickname, download history, service use record, access log (including IP address), Bad use record, game version, payment record, terminal information (model name, OS information, terminal language and country information), device identification value, location information, Advertisement ID

3. When using the customer center to ensure smooth service use, additional information will be collected as follows.

- [Required] Customer consultation and complaint handling service: email address, game name, game ID, nickname, UID

- [Optional] Customer consultation and complaint handling service: Information required to confirm and respond to inquiries, terminal information (operating system, OS version, device ID, terminal model name), Payment details

4. If the user wants to participate in the company's events and marketing, the user's personal information can be collected and used. However, in this case, separate consent is obtained from the user.

- [Optional] Consent to receive advertising information: e-mail address, mobile phone number

Article 2 [Method of collecting personal information]

1. The company may collect users' personal information through the following methods.

1）User's response in the process of customer inquiry

2）Collection through network communication information or access history

Article 3 [Purpose of collection and use of personal information]

1. The company may use the collected personal information for the following purposes.

1）User management

- Individual identification according to content provision, duplicate subscription check, bad user management, abnormal user detection and use restriction, contract implementation, dispute handling

2）Provision of services

- Handling complaints and providing other customer services, delivering notices, providing paid payment services and notifying payment details, games support my co-op play and community service.

3）New service development and marketing/advertisement utilization

- New service, event information guide, service quality improvement and statistical information processing

Article 4 [Retention and use period of personal information]

1. Collected personal information is retained and used while user qualification is maintained, and when user qualification is lost or even if user qualifications are maintained, if the purpose of use of the information is completely achieved, it will be destroyed without delay. It's possible. However, for a certain period of time according to the ‘retention period’ notified to the user when consenting to the collection and use of personal information. We retain user information for a period of time.

1）Purpose of retention: Purpose of resolving consumer complaints and disputes upon withdrawal from game service

- Retention period: 30 days

- Retained items: access records (access date and time, connection location information), bad use records, download records, external platform ID, terminal information

2）Purpose of Retention: Purpose of marketing information and information related to event progress, selection of winners

- Retention period: Deleted immediately after announcement of winners

- Possessed items: Nickname, UID

Article 5 [Provision of personal information to third parties]

1. The company handles users' personal information only within the scope specified in “Article 3 [Purpose of collection and use of personal information]”, In principle, the user's personal information is not provided to the outside. However, the following cases are exceptions.

1）When the user agrees in advance

2）Pursuant to special provisions of law, judgments and orders of courts, binding orders or investigations of administrative agencies or if there is a request from an investigative agency in accordance with the procedures and methods set forth in the law for the purpose

2. In accordance with 『Personal Information Handling and Protection Guidelines in Emergency Situations』 jointly announced by government-related ministries, disasters, infectious diseases, and emergencies. In the event of an emergency, such as an incident or accident that poses a risk to the life or body of a person, or an imminent loss of property, the information subject personal information may be provided to related organizations without the consent of for details, please (click here).

Article 6 [Rights of users and legal representatives and how to exercise them]

1. The legal representative of the user and children under the age of 13 (hereinafter referred to as “children”) is the individual himself or herself at any time. You may request to view, correct, or delete information.

2. The user and the legal representative of the child may exercise the rights specified in Paragraph 1 through the company's representative phone number, e-mail, etc. You can contact the Privacy Officer ([email protected]). The company protects users and children. If a request for the exercise of rights is received by a legal representative, we will take necessary measures without delay.

3. Requests for correction and deletion of personal information may be rejected if there are provisions under other laws and regulations.

Article 7 [Matters concerning the installation, operation, and refusal of automatic personal information collection devices]

1. The company does not use 'cookies' that store and retrieve user information from time to time.

2. The company allows online customized advertising providers to collect behavioral information.

1）Online customized advertisement: Analyzes the user's online usage type and access record to determine the user's characteristics. It is a marketing technique that provides a considered service.

2）Online customized advertising providers: Google, Facebook, AdMob, Cauly, etc.

3）How to collect behavioral information: Automatically collected when a user visits the website or runs the app

4）Collected behavioral information items: the user's website visit history and app usage history, and the user's search history.

Article 8 [Measures to Ensure Safety of Personal Information]

1. In processing the personal information of users, the company does not allow personal information to be lost, stolen, leaked, forged, altered or damaged. To ensure safety, we take the following measures.

1）Administrative measures: Establishment and implementation of internal management plan, training of employees and personal information handlers

2）Technical measures: management of access rights such as personal information processing system, installation and renewal of company-wide PC and server security programs

3）Physical measures: computer room access control